eCommerce

We grow stores.Profit first, then scale.

From ad click to new customer to repeat revenue, tracked end to end through PulseAI Commerce. We measure what your P&L measures: new customers, margin and lifetime value, not the platforms' own scorecards.

Trusted by furniture, bedding, apparel, art and specialty retail brands across Australia.

The Real Numbers

Most marketing in eCommerce is measured wrong.

01 / 03

Revenue is not profit.

Topline hides the truth

A campaign can return 4× and still lose money once product cost, shipping and returns land. We model to contribution profit, not revenue.

02 / 03

Returning is not growth.

Growth means new customers

Say 60% of your 'growth' is returning customers who would have bought anyway. Measure blended returns and you'll scale spend that buys nothing new.

03 / 03

Clicks are not customers.

Every platform claims the sale

Add the platforms' dashboards together and you sold 140% of your orders. We deduplicate against your store's own order data, so one sale counts once.

We measure what your P&L measures: new customers, contribution margin, and what a customer is worth over twelve months. Not platform-reported wins.

PulseAI Commerce

Your order pipeline. Modelled.

PulseAI Commerce is the retail module of PulseAI. It connects your ad platforms, your store and your email together, so every dollar of marketing spend has a direct line to new customers, margin and repeat revenue.

Workspace

Your store / Mission Control

New customers · last 30 days

412

+56vs prev period·16%

Blended MER

4.2×

$386k revenue on $92k spend

356 monthly avg

Revenue

$386k

Orders

1,180

New customers

412

nCAC

$58

AOV

$327

MER

4.2×

Order journey · last 30 days

From ad click to repeat revenue

Ad click

38.4k

Add to cart

3,070

8.0% click to cart

Orders

1,180

38% cart conversion

New customers

412

35% of orders are new

12mo LTV

$214k

2.3× first-order value

Channels · by new customers

Last 30 days

Google Ads186 new · $52 nCAC
5.1× return
Meta142 new · $61 nCAC
3.8× return
TikTok84 new · $48 nCAC
3.2× return

Insights · last 7 days

Reviewed by WHD

Two campaigns buying the same customer

Brand search and Shopping overlap at $2.1k this month. Both claim the sale; you pay twice. Split shipped for review.

TikTok creative refresh holding

New UGC batch lifted click-through +32% with nCAC down $9. Worth another $600 next period.

Reporting on new customers, not blended

Returning customers are 65% of orders. All channel returns above are new-customer only, so growth spend buys growth.

Platform budget pacing · month to date

Day 22 of 30 (73% elapsed)

Google Ads50% of budget
$9.2k/$12kOn pace
Meta33% of budget
$6.8k/$8kOver pace
TikTok17% of budget
$2.6k/$4kUnder pace
ShopifyGoogle AdsMetaTikTokKlaviyoSynced 2m ago

Revenue from store order data. Hashed identifiers only.

Ad to Order

Every Google, Meta, TikTok and YouTube dollar mapped to real orders in your store, deduplicated across platforms.

New vs Returning

Acquisition spend separated from retention revenue, so growth means new customers, not relabelled loyalty.

Order to Lifetime Value

Cohort models by product line and channel show what a customer is worth over twelve months, not just the first order.

Margin-Aware Budgets

Budgets steered by contribution profit after product cost, shipping and returns. Not topline revenue.

Plug Into Your Stack

We meet you where you already sell.

PulseAI Commerce integrates with the platforms Australian retailers actually run on, at the order layer, where revenue is real.

Don't see your platform? We'll build the integration.

Storefront

05
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Neto by Maropost

Email & SMS

03
  • Klaviyo
  • Mailchimp
  • ActiveCampaign

Ads & Analytics

06
  • Google Ads
  • Meta
  • TikTok
  • GA4
  • Microsoft Advertising
  • Pinterest

Marketplaces

02
  • Amazon
  • eBay

Marketplace sales are tracked as their own channel, so they never inflate the performance of your store campaigns.

Shipping & Fulfilment

01
  • Shippit
Built For Your Catalogue

One playbook. Tuned for what you sell.

  • Furniture & Homewares
  • Bedding & Mattress
  • Apparel & Footwear
  • Beauty & Skincare
  • Food & Beverage
  • Art & Collectibles
  • Sporting & Outdoors
  • Electronics & Gadgets
Built for Retail Reality

Stores break quietly when they scale. We build the guardrails.

Most agencies scale spend and hope the unit economics hold. We put the checks in writing first: margin floors, feed hygiene and platform policy, reviewed before a dollar goes live.

01Profitability model

Margin floors before spend.

Every product line gets a contribution-margin floor agreed in writing, with product cost, shipping and returns in the model. Campaigns that can't clear the floor are killed before launch, not after a quarter's spend is gone.

02Merchant Center policies

Feed and catalogue hygiene.

Shopping campaigns live and die on the product feed. Titles, identifiers, pricing accuracy, stock sync and disapprovals are monitored weekly, because a broken feed wastes spend silently while every dashboard stays green.

03Google & Meta ad policies

Platform policy, handled.

Pricing claims, sale terms, restricted categories and review policies are checked against each platform's advertising rules before launch, so your account doesn't get suspended in the middle of your biggest sale weekend.

We're a marketing partner, not your accountant. We work with your finance lead to agree the margin inputs, then hold every campaign to them.

Proof

How Bedzy cut new-customer CAC 47% while scaling.

Video TODO

CASE STUDY VIDEO. Bedzy. 16:9, 60 to 90s. Source cut available: YouTube oRmMTw3VttE ('How Bedzy scaled faster with smarter marketing'). Self-host the mp4 or re-edit with PulseAI Commerce dashboard inserts. Captions track required.

47%

New-customer CAC reduction

$180k

Quarterly cannibalisation found

[X]×

Blended MER, deduplicated

[X]%

Revenue growth, year on year

[Quote from Bedzy founder, to be sourced]
[Name]Founder, Bedzy
PulseAI insert TODO

PulseAI INSERT 1. PulseAI Commerce channel mix view. 16:10 retina. Google + Meta + TikTok contribution to new customers, deduplicated. 1920x1200.

PulseAI insert TODO

PulseAI INSERT 2. PulseAI Commerce 12-month LTV cohort view. 16:10 retina. First-order value vs 12-month customer value curve by channel. 1920x1200.

Ready to see which channelsare actually buying customers?

Our free Wastage Audit shows you exactly where your ad spend is leaking, and what it's costing you in new customers and margin.

Ambient TODO

PulseAI MOTION CLIP. 4:5 vertical, 6 to 8s, seamless loop, no audio, low motion. Subtle data animation in a PulseAI Commerce panel: orders incrementing, a channel chart drawing in. Calm motion, on brand.