We turn strategy, creative anddata into profit you can see onthe bottom line.

WHD team at work
WHD founders
WHY WE EXIST

Most marketing spend fails quietly. We built WHD to fix that.

WHD started in 2014, when James Walker and Lana Thomas joined forces from opposite sides of the digital fence. James ran a Google Ads shop. Lana ran a social agency. They had both watched the same thing happen too many times: budgets approved, dashboards lighting up green, and not enough of it landing where it counts on the bottom line.

So they built the agency they wished they could hire. One team where creative does not just look good, it performs. Where every decision is backed by data, and the financial outcome drives the strategy, not the other way around.

More than a decade on, that is still the whole point. We are paid to grow your business profitably, and we hold ourselves to it.

“Too many agencies were guessing.
We weren’t, and we still aren’t.”

JAMES WALKER, Co-Founder

One team, under one roof

Creative, data and performance specialists working together on your account. No silos, no hand balling, no agency telephone.

We work like we own it

We take on a small number of brands we genuinely believe we can grow, then treat the numbers like they are ours.

Senior people only

No juniors learning on your budget. No bloated client lists. The people who win the work are the people who do it.

Powered by PulseAI

We built our own platform: an AI marketing analyst that works around the clock, surfacing the insights most teams miss.

Financial analysis in every call

We talk in revenue, margin and return, not clicks and impressions. Every decision weighed against your numbers.

You own everything

Every asset, account and audience we build stays yours. Clear reporting, no lock-in, nothing held hostage.

HOW WE WORK

What working with us looks like.

Step 1

We see if we fit

A straight conversation about your business and your numbers. If we are not the right team to grow you, we will say so.

Step 2

We model the profit

Before a dollar goes live, we build the profitability model and agree the targets that define what success looks like.

Step 3

A senior pod takes ownership

Your dedicated specialists build and launch across paid, creative and automation, with PulseAI watching the numbers around the clock.

Step 4

We grow it, month on month

Decisions are made against your targets, not vanity charts. You see exactly what changed, why, and what it returned.

MEET THE TEAM

This is the crew behind the work.

James Walker
James WalkerDirector and Co-Founder
Lana Thomas
Lana ThomasDirector and Co-Founder
Lauren MacDougall
Lauren MacDougallProjects Director
Anthony Stone
Anthony StoneVideographer
Deanna Agosta
Deanna AgostaHead of Content
Eugenie Rident-Tiercelet
Eugenie Rident-TierceletClient Success Manager
Gigi Craig
Gigi CraigAccount Director
Jordan Routledge
Jordan RoutledgeCreative Strategist
Kayla Sylvester
Kayla SylvesterPaid Social Specialist
Mark Munday
Mark MundayDigital Growth Specialist
Miller Kerta
Miller KertaPaid Social Specialist
Mitch Bantoft
Mitch BantoftPaid Search Specialist
Steph Neumann
Steph NeumannPaid Social Specialist
Stewart Lucas
Stewart LucasPaid Social Specialist
Tom Norman
Tom NormanDigital Designer
FAQS

You have questions.
We have answers.

Team photo

We work best with businesses already past $1M in revenue, or with clear product-market fit and the appetite to scale. We are selective on purpose, so the first conversation is as much about whether we are right for you.

We are built for ongoing partnerships where we can compound results month on month. We will occasionally scope a one-off project, but only when it sets up a longer relationship.

Paid search, paid social, and the creative and automation that feed them: Google, Meta and TikTok, plus email and CRO through Klaviyo and HubSpot.

Early signal usually shows inside the first 30 to 60 days. Meaningful, profitable growth is a 90-day-plus horizon, and we agree the targets up front.

Book an intro call. We will look at your numbers honestly and tell you whether we are the right team to grow you.

Let’s see if we’re a fit.

Tell us where your business is now and where you want it to be.
We will tell you honestly whether we can get you there.