PerformanceCreativeAI Intelligence

The Marketing Partner For Ambitious Brands Who Want Profitable Growth

Noodle Box logo
Huxtaburger logo
Acai Bros logo
Patty Smiths logo
Fair Dinkum Builds logo
iScoot logo
Bedzy logo
Ultraderm logo
The Feet People logo
Rostron Finance logo

We're the agency youwish you hired threeagencies ago.

$50m+
Revenue generated

Client kitchen interior
Customer holding a Huxtaburger
35%
Avg. NCAC reduction

200+
Brands scaled

Friends sharing noodles
Client's dog in an F&B harness
2.6yrs
Avg. retention

Nothing runs until success is defined.

We agree the outcomes before anything launches, with scale and kill conditions written in. Hit a kill threshold and we stop; hit a scale threshold and we put more behind it.

Channel specialists. Not generalists.

Every platform is run by someone who's spent years in it, not a generalist juggling five. We invest heavily in training, so the person on your account knows where the money leaks.

End-to-end. In-house.

Paid media, creative and strategy sit under one roof. Most clients come to us worn out from stitching three agencies together and chasing each one for answers.

AI on top of senior strategy.

An AI layer runs the analysis at a scale no human team can match, then a senior strategist signs off every move before a dollar shifts.

Measured on the bottom line.

We track the numbers that hit your P&L: new customers, what they cost to acquire, profit per sale. If it doesn't move the bottom line, it doesn't count.

Selective. No lock-ins.

We only take on brands we're confident we can grow, and there are no long-term contracts. You stay because the results keep coming.

WHD founders James Walker and Lana Thomas
James Walker & Lana Thomas
Why we exist

Most marketing spend fails quietly.
We built WHD to fix that.

WHD started in 2014, when James Walker and Lana Thomas joined forces from opposite sides of the digital fence. Both had watched the same thing happen too many times: budgets approved, dashboards lighting up green, and not enough of it landing on the bottom line.

So they built the agency they wished they could hire. One team where creative performs, every decision is backed by data, and the financial outcome drives the strategy. More than a decade on, that is still the whole point.

What we do

Four specialist teams.
One growth engine.

01

Paid Media


Google, Meta, TikTok, YouTube and Reddit.

Most agencies hand each platform to a different junior. We run paid media as one system, so PulseAI pressure-tests every channel against the others and against your P&L. Budget moves where it earns.

02

Creative Production


Ad creative, UGC, video and scripting.

Our in-house team produces the core assets, while a Creator Network adds fresh UGC ready to promote your brand. Everything is built to test fast and scale what works.

03

SEO & AI Search


SEO, content and AI search visibility.

Search is splitting in two: classic Google results and the answers AI tools hand people directly. We build content that earns both, so your brand is the answer. It compounds, while paid keeps renting attention.

04

Strategy, Data & Automation


Strategy, attribution, CRO and lifecycle automation.

The system that holds the growth together. We get tracking and attribution clean enough to trust, fix the conversion paths, and automate the lifecycle. Every decision runs on real numbers.

“We’re not here to spend your marketing budget. We’re here to maximise the return on your marketing investment”

James Walker, Co-Founder

Before we start
01Profitability model

Model the account.

We model what each channel needs to hit to be profitable: target spend, cost per new customer, return per marketing dollar and profit per sale. We run those numbers across a range of scenarios, so before anything goes live there's a clear bar for what every channel has to achieve.

02Written targets

Lock in the targets.

We walk you through the model. The numbers are on the table before any campaign goes live. Nothing runs against a target you haven't agreed to in writing.

03Monthly decisions

Scale, change or kill. Every month.

The scale and kill lines are set before launch, then we act on them. Every month, each channel gets a live decision: put more behind it, change the approach, or stop. Nothing keeps running just because it's in the budget.

Our work

Growth we can put a number on.

The system we run

PulseAI.

Our proprietary performance engine. It watches every channel against your targets, catches the wastage other tools miss, and keeps you ahead.

Learn more
pulse.whd.au·Mission Control
Synced 02:14 AEST

Revenue · last 30 days

$540k

+$58k

Apr 18Email send + 22% Meta lift
ChannelSpendROASΔ 7DTrend
Google$48.2k4.2×+18%
Meta Ads$62.4k3.8×+5%
TikTok$18.1k2.4×−12%
YouTube$11.8k5.1×+24%
pulse.whd.auSynced 02:14

Revenue · last 30 days

$540k+$58k

ChannelROASΔ 7D
Google4.2×+18%
Meta Ads3.8×+5%
TikTok2.4×−12%
YouTube5.1×+24%
OPPORTUNITY1 of 3

Reallocate $4.2k from TikTok to YouTube

TikTok ROAS down 12% W/W, YouTube up 24%. PulseAI projects +$8.4k revenue at current CAC.

Nothing auto-executes. Strategist holds the line.

What clients say

Rated by the brands we grow.

S

Sam Asser

Veteran Games

We've been working with WHD for just over a month now, and we were impressed from day one. Not only are they exceptional at what they do, but they're also genuinely great humans to work with. Communication has been seamless. Clear, consistent, and always on point.
D

Daniella Brown

Camargue

WHD has been instrumental in getting our Meta and Google Ads strategy up and running at Camargue. Their expertise and support have been invaluable from the start, helping us navigate the ever-changing digital landscape with confidence. Highly recommend their team for anyone looking to elevate their digital advertising!
B

Ben Sharp

Rostron Finance

They have been my marketing partner for the last 10 years of business and have always exceeded our expectations.
S

Samantha Watson

QLD Skin & Laser

It's still early days for us with this marketing firm, but their level of care and communication is outstanding! We've been so happy to work with Lana, Eugenie, James and the team at WHD. We trust their marketing guidance and are hopeful that they'll get us through the start-up business phase. Thank you!
C

Chris Hoult

Brisbane Shade & Sails

Working with WHD has been great. They have investigated the weak points of an existing market strategy and optimised the approach for my business. The WHD team are knowledgeable and quick to action items. I am getting a better outcome for my business at a more competitive rate compared to their competition.
J

Jonathan Cullen

SWAG Boxers

The team at WHD have been excellent in communication as well as helping us obtain better results without spending more. Great strategy planning and helping to drive growth. Get in touch with them if you want a professional agency to take your business to the next level.
P

Peter Walls

The Irrigation Hub

WHD has played a crucial role in The Irrigation Hub's growth, helping us go from strength to strength. Their team is always ready with the right advice to drive success in the digital space. Professional, knowledgeable, and a fantastic partner. We highly recommend them!
R

Richard Brimblecombe

Legacy Livestock

The WHD team are professional yet personal in their approach. They've provided Legacy Livestock with terrific support in relation to our digital and socials presence. A great team to work with.
M

Megan De haas

Concept 8

The team at WHD despite being an external agency operate as an integrated part of our Marketing team. WHD embrace accountability, provide expertise, support, creativity and value throughout the entire end-to-end process in managing our paid and organic social media. Would highly recommend WHD to anyone.
M

Megan De haas

Concept 8

The team at WHD despite being an external agency operate as an integrated part of our Marketing team. WHD embrace accountability, provide expertise, support, creativity and value throughout the entire end-to-end process in managing our paid and organic social media. Would highly recommend WHD to anyone.
R

Richard Brimblecombe

Legacy Livestock

The WHD team are professional yet personal in their approach. They've provided Legacy Livestock with terrific support in relation to our digital and socials presence. A great team to work with.
P

Peter Walls

The Irrigation Hub

WHD has played a crucial role in The Irrigation Hub's growth, helping us go from strength to strength. Their team is always ready with the right advice to drive success in the digital space. Professional, knowledgeable, and a fantastic partner. We highly recommend them!
J

Jonathan Cullen

SWAG Boxers

The team at WHD have been excellent in communication as well as helping us obtain better results without spending more. Great strategy planning and helping to drive growth. Get in touch with them if you want a professional agency to take your business to the next level.
C

Chris Hoult

Brisbane Shade & Sails

Working with WHD has been great. They have investigated the weak points of an existing market strategy and optimised the approach for my business. The WHD team are knowledgeable and quick to action items. I am getting a better outcome for my business at a more competitive rate compared to their competition.
S

Samantha Watson

QLD Skin & Laser

It's still early days for us with this marketing firm, but their level of care and communication is outstanding! We've been so happy to work with Lana, Eugenie, James and the team at WHD. We trust their marketing guidance and are hopeful that they'll get us through the start-up business phase. Thank you!
B

Ben Sharp

Rostron Finance

They have been my marketing partner for the last 10 years of business and have always exceeded our expectations.
D

Daniella Brown

Camargue

WHD has been instrumental in getting our Meta and Google Ads strategy up and running at Camargue. Their expertise and support have been invaluable from the start, helping us navigate the ever-changing digital landscape with confidence. Highly recommend their team for anyone looking to elevate their digital advertising!
S

Sam Asser

Veteran Games

We've been working with WHD for just over a month now, and we were impressed from day one. Not only are they exceptional at what they do, but they're also genuinely great humans to work with. Communication has been seamless. Clear, consistent, and always on point.
The Ignite Method

90 days to transformed marketing.

A structured three-phase methodology that turns underperforming marketing into a measurable growth engine.

Month 1

Foundation

  • Kick-off & discovery
  • Account, channel & competitor audit
  • Profitability modelling
  • Tracking, pixels & attribution
  • Landing pages & CRO
  • Audience build & sync
  • Creative & content production
MilestoneStrategy presentation
Month 2

Launch & learn

  • Campaign build & QA
  • Channel launch
  • PulseAI dashboard live
  • Daily monitoring & pacing
  • First optimisations
  • Creative testing
  • Weekly performance reviews
MilestoneFirst performance review
Month 3

Scale

  • Scale signal activation
  • Kill condition review
  • Budget reallocation
  • Creative iteration
  • New audience testing
  • Channel expansion
  • 90-day model refresh
MilestoneQuarterly strategy review
FAQS

Questions, answered.

We work best with businesses already past $1M in revenue, or with clear product-market fit and the appetite to scale. We are selective on purpose, so the first conversation is as much about whether we are right for you.

Paid search, paid social, content production and marketing automation. We handle the strategy, build it, run it and report on it, so you are not stitching together five suppliers. We take ownership of the whole picture to maximise the revenue out of your marketing investment.

Most clients are on ongoing management, because profitable growth compounds over time, not in a single campaign. If you need a one-off strategy or build, ask and we will tell you honestly whether it is worth it.

Google, Meta, TikTok and Klaviyo, where we hold certified partner status. If a channel will not earn its place in your numbers, we will tell you rather than sell it to you.

It depends on your market and starting point. Some clients see movement in leads or sales within the first few weeks; scaling profitably usually takes a few months. We set the expectation upfront rather than promise overnight wins.

Book a call. We will talk through your business, tell you whether we are a fit, and map out where the growth is. No obligation either way.

Ready to stop wasting ad spend?

Most accounts we review are quietly losing 30% or more to spend that never had a chance of converting. The free Wastage Audit shows you exactly where yours is going.