Tracking & Attribution

The platforms can't seehalf of what you sell.

Phone calls. Attended appointments. Quotes that close three weeks later. If it happens off the website, Google and Meta never see it, so they optimise your budget toward the wrong thing. We rebuild the signal, feed it back, and prove it every month.

pulse.whd.au/signal-recovery
Signal Recovery
Multi-site podiatry groupSince go-live
7,815Attended appointments tracked
1,440Delivered to Google Adsconfirmed
3,064Delivered to Metaconfirmed
$153kReal value fed back

The Signal Recovery view in PulseAI. Matched and delivered are two separate numbers, on purpose.

The Problem

Your dashboards agreeon everything except the truth.

The pixel is not reality.

The browser lies by omission

Ad blockers, cookie banners and Apple's privacy changes strip out a growing share of your conversions before the platforms ever see them. Your ads are learning from an incomplete picture.

A click is not a sale.

Revenue lands off the website

The form fill isn't the sale. The sale is the appointment that showed up, the quote that got signed, the phone call that booked. None of that reaches the ad platforms on its own.

Reported is not banked.

Every platform claims the same win

Add the platform dashboards together and you sold 140% of your orders. Decisions made on those numbers move budget to whoever claims loudest, not whoever earns most.

Weak signals in, wasted spend out. The platforms scale whatever you feed them. So we fix what you feed them.

How We Work

From broken trackingto a measurement system.

Most tracking engagements stop at setup. Ours is a system with four layers, and every client moves through the same ladder: fix what is broken, build what is missing, watch it every day, and prove it in software you can log into.

01

Fix

We audit what you have: tag containers, pixels, conversion actions, GA4, consent flow and duplicate events. Then we repair it. Every change lands in a reviewed workspace, never straight into your live container.

02

Implement

Server-side tracking from your own domain. Signal Packs that connect your booking system, CRM, job management or store. Call tracking that ties phone revenue to the click that produced it.

03

Monitor

Capturing is not delivering, so we watch both. Automated checks run every morning against every conversion action, tag and delivery lane. A tracking break is caught within a day, not at month end.

04

Prove

PulseAI closes the loop: monthly reports in your language, the Signal Recovery view, and a portal you can log into any time. You see what was matched, what was delivered and what it was worth.

Signal Packs

We send the platforms the outcomesthat actually matter.

A Signal Pack connects the systems where your revenue actually lands, your booking software, your CRM, your job management, your call tracking, and sends the real outcomes back to Google and Meta, matched to the click or the person that produced them. The machines stop optimising for form fills and start optimising for money.

Clinic Signal Pack

Attended appointments, valued at what was actually invoiced. No-shows and cancellations excluded. Built for the practice management systems Australian clinics run on. Patient privacy is structural: nothing readable ever leaves your systems, one-way hashed identifiers only.

Jobs & Trades Signal Pack

Quotes won, jobs accepted, valued at the quote total. Pulled from your job management or CRM the moment a deal moves. The platforms learn what a good job looks like, not just a good enquiry.

Lead Gen Signal Pack

Leads that actually close, fed back from your pipeline. The algorithm buys you more closers and fewer tyre-kickers, because it finally knows the difference.

eCommerce Signal Pack

Order truth straight from your store. New customers separated from returning, values the platforms can trust, one sale counted once.

Every pack ends the same way: better signals in, cheaper real customers out.

Systems we connect
ClinikoPracSuiteNookalJobmanServiceM8GoHighLevelHubSpotCallRailShopifyXero

Don't see your system? We'll build the connector.

Server-Side Tracking

Tracking that survivesthe modern web.

Most tracking still relies on a third-party script in the visitor's browser. That's the thing ad blockers block and privacy changes break. Ours runs first-party, from your own domain, on our own infrastructure.

Served from your domain.

Ad blockers strip third-party scripts. First-party tracking walks straight past them.

Remembers the whole journey.

The click that started a customer journey is remembered for months, not the days a browser cookie survives. Long sales cycles finally attribute properly.

Consent-aware by design.

The visitor's privacy choice is enforced at the infrastructure level, not politely requested of a script. No consent, no tracking. Always.

No raw personal data, ever.

Identifying details are one-way hashed before anything moves. The ad platforms can match them. Nobody can read them.

Tagging & Engineering

Tags and pixels, managedlike production code.

The tracking layer is software, and we run it that way: audited, reviewed, monitored. This is the discipline underneath everything above.

Tag Manager, reviewed by design

Every change we make lands in a Google Tag Manager workspace for review, never straight into your live container. Our tooling structurally cannot publish: a human reviews the diff and presses the button, every time.

Audits from the source

We audit what your site actually serves, not what a UI claims: every tag, trigger and variable in the published container, checked against the pages that are really live.

Coverage that keeps up

New pages ship and old tracking doesn't follow. We monitor your live sitemap against your tag coverage, so a new landing page never quietly converts in the dark.

One conversion, counted once

Browser and server events are deduplicated by design, so a sale seen by both never counts twice. Meta Conversions API, Google enhanced conversions and offline imports, wired properly.

Session intelligence

Microsoft Clarity heatmaps and session recordings, installed and disclosed properly, so you can watch where real visitors hesitate, backtrack and leave.

Revenue systems connected

From your store's order feed to your accounting. Our Shopify app and Xero integrations close the loop between what the ads claim and what the books record.

A recent job: 38 form triggers repointed across a live container in one reviewed run. 38 planned, 38 applied, zero errors.

Proof, Not Promises

We don't ask you to trust the tracking.We show it.

Every client on a Signal Pack gets a Signal Recovery view: how many of your real conversions we matched server-side to an ad click or securely hashed details, and how many we delivered to Google Ads and Meta, confirmed. We show matched and delivered as two separate numbers on purpose. No modelled guesses, no invented match rate. If a number is on the page, the platform received it.

One client, a multi-site podiatry group
7,815Attended appointments tracked
1,440Delivered to Google Adsconfirmed
3,064Delivered to Metaconfirmed
$153kReal appointment value fed back into bidding
Across all clients on Signal Packs
18,000+Real-world outcomes tracked
3,600+Delivered to Google Adsconfirmed
3,000+Delivered to Metaconfirmed
$970k+Booked and won revenue delivered back to the platforms

Attended appointments, won jobs and tracked leads, across podiatry, kitchen renovations and more.

Reporting & Monitoring

Reporting that reads like a P&L,not a screenshot deck.

Once the signals are right, the reporting gets honest. Everything below runs on PulseAI and every client gets it.

Monthly reports in your language.

Built around your business type: attended appointments for clinics, qualified leads for services, new customers and margin for stores. Cost per outcome, not cost per click.

A weekly call on every account.

Every week, every account is reviewed against your targets and a decision is forced and logged: scale, change, or attention. No campaign drifts for a quarter because nobody looked.

Tracking breaks caught in a day.

Automated daily checks flag conversion droughts, tag failures and pacing drift within 24 hours, not at month end when the budget is already gone. Accuracy is an operational metric here, not a setup task, and the monitors watch each other.

Log in any time.

Your own portal: reports, leads landing live, the strategy, the changes we made and why. No chasing your account manager for a screenshot.

Results

Cleaner signals,compounding returns.

+78%return on Google Ads spend
Artlandish

Restructured campaigns and cleaner conversion signals lifted Artlandish's return on Google Ads spend by 78%. The tracking came first: the restructure was only possible once the numbers could be trusted.

See more results
FAQs

You have questions.
We have answers.

GA4 tells you what happened on your website. It can't see the phone call, the attended appointment or the quote that closed three weeks later, and it doesn't feed the ad platforms the outcome data they optimise on. We fix both: the visibility and the feedback loop.

Usually, yes. We audit first: what your site actually serves, what fires, what double-counts and what never arrives. Then we repair in a reviewed workspace, with the changes visible before they're published. A rebuild only happens if the audit proves the foundation is beyond saving, and you'll see that evidence before anything changes.

Yes, and structurally, not as a policy promise. Identifying details are one-way hashed before anything leaves your systems. The ad platforms can match a hash to an existing user; nobody can read a name, email or phone number from it. For health clients, nothing readable is stored on our side at all.

No. We integrate with what you already run. If we haven't met your system before, we build the connector as part of setup.

No. Some clients take the tracking on its own. Better signals make whoever runs your media perform better, whether that's us, your in-house team or another agency. Plenty start here and move more across once they can see what it's worth.

A one-off setup to wire your systems in, then a monthly retainer to keep the signals flowing, verified and reported. Exact numbers depend on how many systems we're connecting. We'll walk you through it on a call.

The accounts, the conversion history and the data are yours and stay yours. The pipelines that keep new signals flowing are part of the service, so they stop when it does, but nothing we built locks you in and nothing is held hostage.

Find out what your tracking is missing.

The free Wastage Audit includes a tracking check: what the platforms are seeing, what they're missing, and what the gap is costing you. A senior specialist runs it, and the findings are yours either way.